Job Description

Housekeeping Runner - Loews Hotels Universal Orlando

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Floridas Top Workplaces and one of Americas Best-in-State Employers by Forbes, we are committed to our power of we culture.

Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

Preferred Qualifications:

• Basic English language communications required.
• Excellent customer service skills.
• Prolonged standing and walking to multiple areas of the resort to access and clean Guest rooms, including climbing stairs.
• Physical role requiring repetitive heavy lifting items weighing up to 35+ pounds, pushing, pulling, bending, twisting and kneeling.
• Requires full availability including days, nights, weekends, and holidays.

Responsibilities:

• Respond promptly and handle housekeeping needs and guest requests personally and/or refer as appropriate.
• Operate a Smartphone device to access assignments and submit, respond, follow and close work orders and guest requests assigned. Ensure Smartphone device and communications equipment works properly and follows proper etiquette when communicating over the radio.
• Provide complimentary toiletries to guests, such as toothpaste, toothbrush, shampoo. Deliver rollaways, cribs, linens and other items requested by guests and remove runner items from hallways.
• Perform all duties in a timely and efficient manner.
• Maintain inventories supplies, obtains supplies necessary to support forecasted level of business, maintain closets stock, clean and organize.
• Other duties as assigned.

Required

Preferred

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