Job Description

Job Description and Duties

Are you an energetic, self-motivated, creative problem-solver with attention to detail? If so, we encourage you to apply!

Under the direction of the Assistant Director, Office of Communication and Public Affairs (OCPA), California Child Support Services, the Information Officer II Specialist (IOII) performs professional and technical tasks associated with the comprehensive outreach program to inform the public of the activities and objectives of the department.

If this sounds like a positive and exciting opportunity for you, then apply and tell us why. We would love to have you join our team!

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

• Fingerprint/Criminal Record Clearance is required before hire.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 2/10/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Child Support Services

Personnel Services

Attn: C&H Analyst

11150 International Drive

Rancho Cordova , CA 95670

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Child Support Services

Personnel Services

C&H Analyst

11150 International Drive

Rancho Cordova , CA 95670

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - Cover Letter
• Statement of Qualifications -

  In addition to the required documentation listed above, a Statement of Qualification (SOQ) must be submitted with your application. Please see the Statement of Qualifications and Instructions section below for more detailed instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
C&H Analyst
(916) 464-5200
personnelhelp@dcss.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 464-5018
DCSSOCR@DCSS.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Instructions

A completed application package must be received in the Human Resources Branch or postmarked by the final filing date and include the following:

• On the Examination/Employment Application (STD. 678) enter the Job Control Number and Position Title in the “Examination(s) or Job Title(s) For Which You Are Applying” Section.
• “To" and "From" dates (Month/Day/Year) & total hours worked per week for all employment history listed on the STD. 678.
• Name, address, & phone numbers of current & former employers and supervisors MUST be listed on the STD. 678.
• Cover Letters, Resumes, Statement of Qualifications, etc. DO NOT replace the required STD. 678.
• “To" and "From" dates (Month/Day/Year) listed on the Resume (if applicable).
• Do not include your Social Security Number, method of eligibility, or LEAP information in your application package.

All required documents listed in the “Required Application Documents” section must be submitted.

Failure to provide the information listed above may disqualify you from consideration for this recruitment.

Electronic applications submitted through your Cal Career account are highly recommended. Applications submitted electronically must be received by 11:59 p.m. on the final filing date.

If you are unable to apply electronically through your Cal Career account, please mail the required application package to the mailing address provided above in the “Application Instructions” section. Applications submitted by mail must be postmarked before or on the final filing date. Mailed applications must include a signature.

If you are using education to meet the Minimum Qualifications for this position, please submit a copy of your unofficial college transcript(s) or diploma. An official, sealed college transcript(s) will be required upon appointment to the position.

For all questions regarding your Cal Careers account, you may contact the Cal Career Unit at 1-(866) 844-8671.

All other questions you can send an email to personnelhelp@dcss.ca.gov or call 1-916-464-5200.

Job Tags

Permanent employment, Full time,

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